Hi I'm struggling to troubleshoot an audio playback problem.
PT and Mbox worked fine until about a week ago when I took out graphics card and then refitted it. Computer details:-
SiSoftware Sandra report
ID
Host Name : StephenFlood-PC
Workgroup : WORKGROUP
Computer
Model : Dell Inspiron 530
Serial Number : 3KQ****
Chassis : Dell Desktop
Mainboard : Dell 0RY007
Serial Number : ..CN7360*********
BIOS : Dell 1.0.18 02/24/2009
Total Memory : 3.13GB DIMM DDR2 DDR3
Processors
Processor : Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2C 2.66GHz, 4MB L2)
Socket/Slot : FC LGA775
Chipset
Memory Controller : Dell Inspiron 530 4x 333MHz (1.33GHz), 2x 2GB DIMM DDR2 DDR3 666MHz 128-bit
Memory Module(s)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Video System
Monitor/Panel : Dell Computer DELL E228WFP
(1680x1050, 22.0")
Video Adapter : NVIDIA GeForce GT 610 (1CU 48SP SM5.0 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
Compute Shader Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
CUDA GP Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
Storage Devices
Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache) : 466GB (D:)
Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache) : 466GB (C:) (E:)
Seagate ST31000528AS (1TB, USB2/SATA300, 3.5", 7200rpm) : 932GB (H:)
PLDS DVD-ROM DH-16D2S (SATA150, DVD+-R, CD-R, 198kB Cache) : N/A (F:)
PBDS DVD+/-RW DH-16W1S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)
Logical Storage Devices
DATAPART1 (D:) : 466GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
OS (C:) : 456GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
Hard Disk (H:) : 932GB (NTFS) @ Seagate ST31000528AS (1TB, USB2/SATA300, 3.5", 7200rpm)
RECOVERY (E:) : 10GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
Optical Drive (F:) : N/A @ PLDS DVD-ROM DH-16D2S (SATA150, DVD+-R, CD-R, 198kB Cache)
Optical Drive (G:) : N/A @ PBDS DVD+/-RW DH-16W1S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell Inspiron 530
LPC Legacy Controller 1 : ITE IT8718F
Audio Device : Dell Inspiron 530
Audio Device : ASUS HDMI Audio stub
Audio Codec : nVidia 001C
Serial Port(s) : 1
Disk Controller : Dell Inspiron 530
Disk Controller : Dell Inspiron 530
USB Controller 1 : Dell Inspiron 530
USB Controller 2 : Dell Inspiron 530
USB Controller 3 : Dell Inspiron 530
USB Controller 4 : Dell Inspiron 530
USB Controller 5 : Dell Inspiron 530
USB Controller 6 : Dell Inspiron 530
USB Controller 7 : Dell Inspiron 530
USB Controller 8 : Dell Inspiron 530
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : EPSON XP-710 Series (360x360, Colour)
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Dell AIO Printer 946 (4800x4800, USB, Colour)
Network Services
Network Adapter : Intel(R) 82562V-2 10/100 Network Connection (Ethernet, 100Mbps)
Wireless Adapter : Broadcom 802.11g Network Adapter
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x86
Windows Experience Index
Current System : 4.5
Installed PT9 and updated to 9.0.6 as when it worked prior to swapping out
Mbox software was updated to 1.0.19 and then 1.0.22 (dont remember having to do this first install, I think it just came with the protools installation)
Mbox powers up using the USB power.
Now I get confused because: -
The early music I did all the tracks are there (can see in edit and mix window levels) and it plays back fine
For all stuff guide tracks (such as backing tracks) and drum tracks imported as audio files (wavs) all play back via the Mbox fine
The instrument tracks I added by recording through the MBox show in edit and mix window levels but it doesnt play them back via the Mbox (and you have to use that to play them back)
But the underlying wav files can be played separately through Windows media player
When bouncing the track to disk, it takes all the wav files as mixed/cut/shifted and bounces them out to a consolidated file (as it used to before) and you can play the whole mixed track back in Media Player
When I record through the MBox, it takes the input in (can see in edit and mix window levels), but it doesnt play back (and I didnt forget to take record or mute off)
I wondered if it was something to do with renaming tracks or shifting tracks/regions grouping and ungrouping and it lost the mapping back to the original audio file; but that cant be the case because it bounces the mix out fine.
It cant be the cable because I swapped and it works.
Suggestions welcome please.
PT and Mbox worked fine until about a week ago when I took out graphics card and then refitted it. Computer details:-
SiSoftware Sandra report
ID
Host Name : StephenFlood-PC
Workgroup : WORKGROUP
Computer
Model : Dell Inspiron 530
Serial Number : 3KQ****
Chassis : Dell Desktop
Mainboard : Dell 0RY007
Serial Number : ..CN7360*********
BIOS : Dell 1.0.18 02/24/2009
Total Memory : 3.13GB DIMM DDR2 DDR3
Processors
Processor : Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2C 2.66GHz, 4MB L2)
Socket/Slot : FC LGA775
Chipset
Memory Controller : Dell Inspiron 530 4x 333MHz (1.33GHz), 2x 2GB DIMM DDR2 DDR3 666MHz 128-bit
Memory Module(s)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Mosel Vitelic (ProMos) V916765K24QCFW-F5 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Video System
Monitor/Panel : Dell Computer DELL E228WFP
(1680x1050, 22.0")
Video Adapter : NVIDIA GeForce GT 610 (1CU 48SP SM5.0 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
Compute Shader Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
CUDA GP Processor : NVIDIA GeForce GT 610 (48SP 1C 1.62GHz, 64kB L2, 2GB 1.2GHz 64-bit)
Storage Devices
Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache) : 466GB (D:)
Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache) : 466GB (C:) (E:)
Seagate ST31000528AS (1TB, USB2/SATA300, 3.5", 7200rpm) : 932GB (H:)
PLDS DVD-ROM DH-16D2S (SATA150, DVD+-R, CD-R, 198kB Cache) : N/A (F:)
PBDS DVD+/-RW DH-16W1S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)
Logical Storage Devices
DATAPART1 (D:) : 466GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
OS (C:) : 456GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
Hard Disk (H:) : 932GB (NTFS) @ Seagate ST31000528AS (1TB, USB2/SATA300, 3.5", 7200rpm)
RECOVERY (E:) : 10GB (NTFS) @ Seagate ST3500630AS (500.1GB, SATA300, 3.5", 16MB Cache)
Optical Drive (F:) : N/A @ PLDS DVD-ROM DH-16D2S (SATA150, DVD+-R, CD-R, 198kB Cache)
Optical Drive (G:) : N/A @ PBDS DVD+/-RW DH-16W1S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell Inspiron 530
LPC Legacy Controller 1 : ITE IT8718F
Audio Device : Dell Inspiron 530
Audio Device : ASUS HDMI Audio stub
Audio Codec : nVidia 001C
Serial Port(s) : 1
Disk Controller : Dell Inspiron 530
Disk Controller : Dell Inspiron 530
USB Controller 1 : Dell Inspiron 530
USB Controller 2 : Dell Inspiron 530
USB Controller 3 : Dell Inspiron 530
USB Controller 4 : Dell Inspiron 530
USB Controller 5 : Dell Inspiron 530
USB Controller 6 : Dell Inspiron 530
USB Controller 7 : Dell Inspiron 530
USB Controller 8 : Dell Inspiron 530
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : EPSON XP-710 Series (360x360, Colour)
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Dell AIO Printer 946 (4800x4800, USB, Colour)
Network Services
Network Adapter : Intel(R) 82562V-2 10/100 Network Connection (Ethernet, 100Mbps)
Wireless Adapter : Broadcom 802.11g Network Adapter
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x86
Windows Experience Index
Current System : 4.5
Installed PT9 and updated to 9.0.6 as when it worked prior to swapping out
Mbox software was updated to 1.0.19 and then 1.0.22 (dont remember having to do this first install, I think it just came with the protools installation)
Mbox powers up using the USB power.
Now I get confused because: -
The early music I did all the tracks are there (can see in edit and mix window levels) and it plays back fine
For all stuff guide tracks (such as backing tracks) and drum tracks imported as audio files (wavs) all play back via the Mbox fine
The instrument tracks I added by recording through the MBox show in edit and mix window levels but it doesnt play them back via the Mbox (and you have to use that to play them back)
But the underlying wav files can be played separately through Windows media player
When bouncing the track to disk, it takes all the wav files as mixed/cut/shifted and bounces them out to a consolidated file (as it used to before) and you can play the whole mixed track back in Media Player
When I record through the MBox, it takes the input in (can see in edit and mix window levels), but it doesnt play back (and I didnt forget to take record or mute off)
I wondered if it was something to do with renaming tracks or shifting tracks/regions grouping and ungrouping and it lost the mapping back to the original audio file; but that cant be the case because it bounces the mix out fine.
It cant be the cable because I swapped and it works.
Suggestions welcome please.
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