Pro tools crashing while loading plug ins

Hi, I just bought a download version of pro tools 10/11.. I am trying to get 10 3 9 working before I install the other versions. I had it working ( sort of) .It was always crashing when I tried to close it when ever I use my r16 interface with it. The problem I am having now is it won't load. It stops at xpand!.dpm every time. I appreciate any help I can get.



I am using an



HP Pavilion dv6

AMD A8 3520M APU

6 gigs Ram

64 bit

R16 Controller