So I just upgraded from Pro Tools 10.2 to 11.1.2/10.3.8 co-install. Before I upgraded, I checked in the NI Service center and noticed in the "Updates" area I had all the AAX 64-bit compatibility for PT11 updates ready for download. I chose not to download them yet as I did not have PT11 yet.
When upgrading to PT11 I had to get a new computer that would be compatible (new specs updated on my sig.), so I transferred everything on my hard drive over to the new one using Migration Assistant.
After a long week of installing PT11 and updating/upgrading most of my other 3rd party plugs, with the exception of Hybrid (which is also gone - there's another gripe!), everything else seems to be working fine, except I'm still having trouble with K8U. It's all gone from PT11. They're not showing up in the plugin pull-down menus. (I assume this is because they're not the new AAX versions.)
But now when I use the NI Service Center to try to get all the updates, they're gone from the "Updates" section anymore. I notice they're all in the "Activate" section (with most of the activation codes already filled in). But I presume these are the old RTAS ones meant for 10.3.8. And when I try and activate them, I get this error message: "Not activated - Internal error during activation procedure. (5)." The actual plugs show up in the 10.3.8 co-install, but when inserting one of them in one of those sessions, it makes me either buy it or run in demo mode. It doesn't seem to recognize the current activation. Do I need to somehow deauthorize them on my old computer first? (Not sure how to do that.)
And how do I get the new updates back? They've disappeared from the NI Service Center altogether. I keep getting the same error message pretty much when I try to do anything there (tried several times now).
Anybody else having similar issues? I've contacted NI for support, but no response yet. Thought I'd see if anyone here has any insight.
When upgrading to PT11 I had to get a new computer that would be compatible (new specs updated on my sig.), so I transferred everything on my hard drive over to the new one using Migration Assistant.
After a long week of installing PT11 and updating/upgrading most of my other 3rd party plugs, with the exception of Hybrid (which is also gone - there's another gripe!), everything else seems to be working fine, except I'm still having trouble with K8U. It's all gone from PT11. They're not showing up in the plugin pull-down menus. (I assume this is because they're not the new AAX versions.)
But now when I use the NI Service Center to try to get all the updates, they're gone from the "Updates" section anymore. I notice they're all in the "Activate" section (with most of the activation codes already filled in). But I presume these are the old RTAS ones meant for 10.3.8. And when I try and activate them, I get this error message: "Not activated - Internal error during activation procedure. (5)." The actual plugs show up in the 10.3.8 co-install, but when inserting one of them in one of those sessions, it makes me either buy it or run in demo mode. It doesn't seem to recognize the current activation. Do I need to somehow deauthorize them on my old computer first? (Not sure how to do that.)
And how do I get the new updates back? They've disappeared from the NI Service Center altogether. I keep getting the same error message pretty much when I try to do anything there (tried several times now).
Anybody else having similar issues? I've contacted NI for support, but no response yet. Thought I'd see if anyone here has any insight.
Aucun commentaire:
Enregistrer un commentaire