Hello all, new member here. I just got an Eleven Rack and am having an odd issue. The I/O meters show no input or output when the sample rate is set to 44.1 KHz. I changed the rate to 48 KHz and everything works normally. Has anyone else had this problem?
I'll happily run at 48 here at home, but I don't always have that option at sessions. Also, I'd say that this unit is faulty in general so I'm curious what options I have to get it repaired or replaced. I've opened a registration case to see how I can get this serial number registered to me, but I don't see any other way to contact Avid Support about this (no ASC option for 11R, etc)
If anyone needs to know I'm connecting the 11R to a Focusrite Saffire Pro 14 via S/PDIF, running Logic Pro X.
I'll happily run at 48 here at home, but I don't always have that option at sessions. Also, I'd say that this unit is faulty in general so I'm curious what options I have to get it repaired or replaced. I've opened a registration case to see how I can get this serial number registered to me, but I don't see any other way to contact Avid Support about this (no ASC option for 11R, etc)
If anyone needs to know I'm connecting the 11R to a Focusrite Saffire Pro 14 via S/PDIF, running Logic Pro X.
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