Pro Tools Express EIE Pro, not working

I realise this may be an Akai problem, this has been posted on their support forum also but I thought the people here would be just as knowledgeable if not more. Sorry if this is the wrong place to post.



So, I have an EIE Pro. One of the deciding factors was that it came with Pro Tools Express. I've installed everything and Pro Tools wont work, it will sometimes play but the sound is kind of like it's gone through a bit crusher or something. I have got it to work for about 5 minutes or so a couple of times but it soon went back to the weird noises. What usually happens is I open a project, add a click track and press play. Then it blurts out a kind of digital fart (it's the click track playing but distorted) and then stops, I can see the stop button flash too.



I've tried old drivers and the newest ones. I've tried every combination of bit depth and sample rate for the projects in PTE. Everything on the PC is 100% up to date. I've done the avid optimisation guide too, no luck. I've set everything up perfectly as per the instructions and it's always the same.



I even ordered 4gb of RAM to upgrade from 2GB because PTE kept mentioning it to me.



The EIE Pro works 100% perfectly and wonderfully in Cubase LE5 and Reaper though, and everything else I've tried it on.



Sandra:

Quote:

SiSoftware Sandra ID Host Name : m0ther Workgroup : WORKGROUP Computer Model : OEM Serial Number : To Be Fille*********** Chassis : Desktop Mainboard : ConRoe1333-DVI/H. BIOS : AMI (OEM) P2.10 01/18/2008 Total Memory : 3.13GB DIMM DDR2 Processors Processor : Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2C 3GHz, 4MB L2) Socket/Slot : FC LGA775 Chipset Memory Controller : ASRock 82945G Processor to I/O Controller 4x 328MHz (1.31GHz), 2x 2GB DIMM DDR2 492MHz 128-bit Memory Module(s) Memory Module : Samsung M3 78T2863QZS-CE6 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Samsung M3 78T2863QZS-CE6 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Samsung M3 78T2863QZS-CE6 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Memory Module : Samsung M3 78T2863QZS-CE6 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3) Video System Monitor/Panel : HSP LM05 (1440x900, 19.1") Video Adapter : NVIDIA GeForce GT 240 (12CU 64SP SM4.1 1.34GHz, 512MB DDR3 2GHz 128-bit, PCIe 2.00 x16) Graphics Processor OpenCL GP Processor : NVIDIA GeForce GT 240 (96SP 12C 1.34GHz, 512MB DDR3 2GHz 128-bit) Compute Shader Processor : NVIDIA GeForce GT 240 (64SP 12C 1.34GHz, 512MB DDR3 2GHz 128-bit) CUDA GP Processor : NVIDIA GeForce GT 240 (96SP 12C 1.34GHz, 512MB DDR3 2GHz 128-bit) Storage Devices Seagate ST3160023AS (160GB, SATA150, 3.5", 8MB Cache) : 149GB (C:) TSSTcorp CDDVDW SH-S203B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:) Logical Storage Devices System Reserved : 100MB (NTFS) Hard Disk (C:) : 149GB (NTFS) @ Seagate ST3160023AS (160GB, SATA150, 3.5", 8MB Cache) Optical Drive (D:) : N/A @ TSSTcorp CDDVDW SH-S203B (SATA150, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : ASRock 82801GB/GR (ICH7) LPC Interface Controller LPC Legacy Controller 1 : Winbond W83627EHF/EF/EHG/EG Audio Device : Pine Technology High Definition Audio Controller Audio Codec : nVidia 000D Audio Codec : nVidia 000D Audio Codec : nVidia 000D Serial Port(s) : 1 Parallel Port(s) : 1 Disk Controller : ASRock 82801GB/GR/GH (ICH7) Serial ATA Storage Controller USB Controller 1 : ASRock 82801G (ICH7) USB Universal Host Controller USB Controller 2 : ASRock 82801G (ICH7) USB Universal Host Controller USB Controller 3 : ASRock 82801G (ICH7) USB Universal Host Controller USB Controller 4 : ASRock 82801G (ICH7) USB Universal Host Controller USB Controller 5 : ASRock 82801G (ICH7) USB 2.0 Enhanced Host Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Network Services Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps) Operating System Windows System : Microsoft Windows 7 Professional 6.01.7601 (Service Pack 1) Platform Compliance : x86

I realise it's not going to be a super Pro Tools machine but I really only have a virtual drummer and 3-5 recorded audio tracks when I record songs in cubase/reaper so I kind of hoped it would handle PTE.



Any help would be appreciated!