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jeudi 1 mai 2014

problem downloading I lok2 and PT11

Hello, I am new to this site and have been battling with getting ILOK2 manger and Pro tools to download. Its showing my license for PT11 but I can't do anything else. I have the 2009 Nehalem, 16 GB RAM , Mavericks 10.9.2

I realize there were issues with 10.9 but no known with 10.9.2 ( as far as I know)

I am not really familiar with the Mac pro yet and its specs but have been learning. I purchased this computer recently and was wondering if it requires Adobe or some kind of drivers to do this. Please if someone could help I would really appreciate it. I have an ILOK and AVID MASTER account and each time I try to hit the download button, it drops it in my download icon and shows ( grey file )that it has not been downloaded. I don't know who to contact about this but Ive been on this for 3 straight days. Thank you much. :(




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