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mercredi 4 juin 2014

Help needed installing PT11 Trial

Hello, first, i´m a rookie on the forum.



I would like to know if anyone could help me with this problem:



I´m a G5 PPC - PT LE user and i will upgrade my entire gear, so i bought a new mac mini with 16ram, 2.3 and a ssd (samsung) 250.



I have a 003+ and i´ve already installed the 003 and 002 drivers



I also bought the firewire cable: 6 pin to 9 to use the rack with the new software



I have the license on my iLok 2generation and downloaded the trial software from Avid



Now here´s the problem:



Once i double click the dmg folder it pops out a window with a PT icon with a direction to a folder Applications and bellow there´s several folders: codec installer, documentation, driver installers, licenses;

I click and installed the codecs and drivers and then clicked in PT Icon, it started to run but when go to "installing core plugins" it stops and gives me the following message:



"Error:Installing required components to the system. Run the application as the user that installed it and enter the Administrator password if requested"



I´m not true mac user, but use it everyday for mixing music so i don´t really know if i´m missing something.



Any help possible would be great.




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