Folks,
I want to give DUC one chance to keep me as a AVID user. I am coming extremely close to making the decision to just cut ProTools lose
and go with some other software. And based on the fact that this issue has been around us for 3 SOLID SOFTWARE VERSIONS (PT9-11) tells me that it will never be fixed. So dropping PT is likely going to be the fix but. Trying to make this work as advertised. I shouldn't feel this way but, I am ok with paying for techsupport - but I have gone that path with PT9 and it got me absolutely nowhere with less money. I am thinking today would be much the same. I thought I had this working but apparently not.
Here's the deal, anyone, please look over everything, what I've done, Sandra, etc. If anything is gleaming and blaring out as a problem, I would really love to hear your recommendation. I think I am out of ideas other than something that isn't Protools.
I am using 2 versions of PT, 10.3.6 and 11.2.2 - sound hardware wants to be Presonus SL24.4.2 with latest firmware. Ever since PT9, AVID
brags about the fact that you can now use other sound harware over and above your DIGI-RACK2 or whatever. So, I am just trying this "as
advertised". I am constantly getting a "ASIO device properties changed in control panel" - and I wish rebooting or relaunching this once would fix it, but nooooooo.. -we can't have that, can we?
Here is what I did so far:
- I always make sure windows DOES NOT USE the same sound card as PT. I shut off ALL sounds on window and give it the default (on the motherboard)
sound card for that reason.
- Originally, I was using the firewire400 on my GigaByte X58A-UD3R, but to get a second opinion, I also tried Belkin Firewire400 you see
on SANDRA and got the
exact same issues.
- I am using presonus version 1.72 now but tried 1.71 and 1.7 and of course this did nothing for me.
- in the control panel of Presonus, there are a couple of modes. "Normal, safe mode1, safe mode2" - I have tried them all, no help.
- I have deleted prefs, tuned microsoft.. its playing A 440 now!
- I have reinstalled PT multiple times, multiple versions too ( not that I thought that would do anything, it hasn't been right since the beginning of PT9)
- Also in the control panel, there is some MAPPINGs that I originally didn't like the sound of. We have 8 WDM's which I think are Windows Media channels or something.. They were originally mapped to the first 8 inputs and outputs of my presonus board. Not liking the looks of it, I deleted ALL those mappings so now there is no connection between my mixer channels and WDM. launched PT and NO GO!
So.. Here is a totally up to date SANDRA:
ID
Host Name : JoeLoDuca-PC
Workgroup : WORKGROUP
Computer
Model : GigaByte X58A-UD3R
Chassis : GigaByte Desktop
Mainboard : GigaByte X58A-UD3R
BIOS : Award (OEM) FB 08/24/2010
Total Memory : 16GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (4C 3.1GHz, 2.16GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1366
Chipset
Memory Controller : Gigabyte X58 I/O Hub 2x 2.43GHz (4.86GHz)
Memory Controller : Gigabyte Core Desktop (Bloomfield) UnCore 2x 2.43GHz (4.86GHz), 3x 8GB DIMM DDR3 1.08GHz 192-bit
Memory Module(s)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : (Standard monitor types) Generic Non-PnP Monitor
Video Adapter : Standard VGA Graphics Adapter (PCIe 1.00 x16)
Graphics Processor
Storage Devices
WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (C:) (D:)
WDC WD5000AAKS-22V1A0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (H:)
WDC WD1003FBYX-01Y7B1 (1TB, SATA300, 3.5", 7200rpm) : 932GB (I:)
WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm) : 932GB (F:) (G:)
EPSON Stylus Storage (USB2) : N/A (K:)
ATAPI DVD A DH20A4P (2.2GB, RAID, DVD+-RW, CD-RW) : 2GB (E:)
Logical Storage Devices
PT11 (D:) : 477GB (NTFS) @ WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Apps&Ghs (H:) : 466GB (NTFS) @ WDC WD5000AAKS-22V1A0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)
Studio1 (I:) : 932GB (NTFS) @ WDC WD1003FBYX-01Y7B1 (1TB, SATA300, 3.5", 7200rpm)
VI-DATA (F:) : 391GB (NTFS) @ WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm)
PT10 (C:) : 455GB (NTFS) @ WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
STUDIO-BKUP (G:) : 541GB (NTFS) @ WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm)
Removable Drive (K:) : N/A @ EPSON Stylus Storage (USB2)
Cubase SX 3 (E:) : 1GB (CDFS) @ ATAPI DVD A DH20A4P (2.2GB, RAID, DVD+-RW, CD-RW)
Peripherals
LPC Hub Controller 1 : Gigabyte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Gigabyte HD Audio Controller
Audio Device : PNY GF108 High Definition Audio Controller
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Disk Controller : Gigabyte 4 port SATA IDE Controller
Disk Controller : Gigabyte 2 port SATA IDE Controller
Disk Controller : Gigabyte 88SE91A3 SATA-600 Controller
Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Gigabyte USB UHCI Controller #4
USB Controller 2 : Gigabyte USB UHCI Controller #5
USB Controller 3 : Gigabyte USB UHCI Controller #6
USB Controller 4 : Gigabyte USB EHCI Controller #2
USB Controller 5 : Gigabyte USB UHCI Controller #1
USB Controller 6 : Gigabyte USB UHCI Controller #2
USB Controller 7 : Gigabyte USB UHCI Controller #3
USB Controller 8 : Gigabyte USB EHCI Controller #1
FireWire/1394 Controller 1 : Belkin FW322/323 IEEE1394 OHCI FireWire Controller
FireWire/1394 Controller 2 : Gigabyte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON Stylus Photo RX680 Series (360x360, USB, Colour)
Scanners and Cameras
Scanner : EPSON RX680/RX685/RX690 (Scanner, 1200x1200, USB)
Peripherals
Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 1.0
I want to give DUC one chance to keep me as a AVID user. I am coming extremely close to making the decision to just cut ProTools lose
and go with some other software. And based on the fact that this issue has been around us for 3 SOLID SOFTWARE VERSIONS (PT9-11) tells me that it will never be fixed. So dropping PT is likely going to be the fix but. Trying to make this work as advertised. I shouldn't feel this way but, I am ok with paying for techsupport - but I have gone that path with PT9 and it got me absolutely nowhere with less money. I am thinking today would be much the same. I thought I had this working but apparently not.
Here's the deal, anyone, please look over everything, what I've done, Sandra, etc. If anything is gleaming and blaring out as a problem, I would really love to hear your recommendation. I think I am out of ideas other than something that isn't Protools.
I am using 2 versions of PT, 10.3.6 and 11.2.2 - sound hardware wants to be Presonus SL24.4.2 with latest firmware. Ever since PT9, AVID
brags about the fact that you can now use other sound harware over and above your DIGI-RACK2 or whatever. So, I am just trying this "as
advertised". I am constantly getting a "ASIO device properties changed in control panel" - and I wish rebooting or relaunching this once would fix it, but nooooooo.. -we can't have that, can we?
Here is what I did so far:
- I always make sure windows DOES NOT USE the same sound card as PT. I shut off ALL sounds on window and give it the default (on the motherboard)
sound card for that reason.
- Originally, I was using the firewire400 on my GigaByte X58A-UD3R, but to get a second opinion, I also tried Belkin Firewire400 you see
on SANDRA and got the
exact same issues.
- I am using presonus version 1.72 now but tried 1.71 and 1.7 and of course this did nothing for me.
- in the control panel of Presonus, there are a couple of modes. "Normal, safe mode1, safe mode2" - I have tried them all, no help.
- I have deleted prefs, tuned microsoft.. its playing A 440 now!
- I have reinstalled PT multiple times, multiple versions too ( not that I thought that would do anything, it hasn't been right since the beginning of PT9)
- Also in the control panel, there is some MAPPINGs that I originally didn't like the sound of. We have 8 WDM's which I think are Windows Media channels or something.. They were originally mapped to the first 8 inputs and outputs of my presonus board. Not liking the looks of it, I deleted ALL those mappings so now there is no connection between my mixer channels and WDM. launched PT and NO GO!
So.. Here is a totally up to date SANDRA:
ID
Host Name : JoeLoDuca-PC
Workgroup : WORKGROUP
Computer
Model : GigaByte X58A-UD3R
Chassis : GigaByte Desktop
Mainboard : GigaByte X58A-UD3R
BIOS : Award (OEM) FB 08/24/2010
Total Memory : 16GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (4C 3.1GHz, 2.16GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1366
Chipset
Memory Controller : Gigabyte X58 I/O Hub 2x 2.43GHz (4.86GHz)
Memory Controller : Gigabyte Core Desktop (Bloomfield) UnCore 2x 2.43GHz (4.86GHz), 3x 8GB DIMM DDR3 1.08GHz 192-bit
Memory Module(s)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston KHX1600C9D34GX 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : (Standard monitor types) Generic Non-PnP Monitor
Video Adapter : Standard VGA Graphics Adapter (PCIe 1.00 x16)
Graphics Processor
Storage Devices
WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (C:) (D:)
WDC WD5000AAKS-22V1A0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (H:)
WDC WD1003FBYX-01Y7B1 (1TB, SATA300, 3.5", 7200rpm) : 932GB (I:)
WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm) : 932GB (F:) (G:)
EPSON Stylus Storage (USB2) : N/A (K:)
ATAPI DVD A DH20A4P (2.2GB, RAID, DVD+-RW, CD-RW) : 2GB (E:)
Logical Storage Devices
PT11 (D:) : 477GB (NTFS) @ WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Apps&Ghs (H:) : 466GB (NTFS) @ WDC WD5000AAKS-22V1A0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)
Studio1 (I:) : 932GB (NTFS) @ WDC WD1003FBYX-01Y7B1 (1TB, SATA300, 3.5", 7200rpm)
VI-DATA (F:) : 391GB (NTFS) @ WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm)
PT10 (C:) : 455GB (NTFS) @ WDC WD1001FALS-00Y6A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
STUDIO-BKUP (G:) : 541GB (NTFS) @ WDC WD1003FBYX-01Y7B0 (1TB, SATA300, 3.5", 7200rpm)
Removable Drive (K:) : N/A @ EPSON Stylus Storage (USB2)
Cubase SX 3 (E:) : 1GB (CDFS) @ ATAPI DVD A DH20A4P (2.2GB, RAID, DVD+-RW, CD-RW)
Peripherals
LPC Hub Controller 1 : Gigabyte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Gigabyte HD Audio Controller
Audio Device : PNY GF108 High Definition Audio Controller
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Disk Controller : Gigabyte 4 port SATA IDE Controller
Disk Controller : Gigabyte 2 port SATA IDE Controller
Disk Controller : Gigabyte 88SE91A3 SATA-600 Controller
Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Gigabyte USB UHCI Controller #4
USB Controller 2 : Gigabyte USB UHCI Controller #5
USB Controller 3 : Gigabyte USB UHCI Controller #6
USB Controller 4 : Gigabyte USB EHCI Controller #2
USB Controller 5 : Gigabyte USB UHCI Controller #1
USB Controller 6 : Gigabyte USB UHCI Controller #2
USB Controller 7 : Gigabyte USB UHCI Controller #3
USB Controller 8 : Gigabyte USB EHCI Controller #1
FireWire/1394 Controller 1 : Belkin FW322/323 IEEE1394 OHCI FireWire Controller
FireWire/1394 Controller 2 : Gigabyte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON Stylus Photo RX680 Series (360x360, USB, Colour)
Scanners and Cameras
Scanner : EPSON RX680/RX685/RX690 (Scanner, 1200x1200, USB)
Peripherals
Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 1.0
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