I recently got a Fast Track Duo, and have been using it with Pro Tools Express. Frequently, when the computer display has turned off after I've been inactive for more than 10 minutes, the Fast Track with no longer be able to play sound, and I'd have to restart the system. Recently, it's gotten worse, and now it won't play sound at all, right from start-up.
I run it on Windows 7 sp 1, and the Fast Track is set for both my system Recording device and Playback device, so I should be able to hear system sounds through it as well. I've tried plugging earphones into the Fast Track, and there's no sound there, either.
Anyway, here's the Sandra report on my system:
SiSoftware Sandra
ID
Host Name : -----
Workgroup : -----
Computer
Model : MSI MS-7914
Serial Number : To be fille***********
Chassis : MSI Desktop
Mainboard : MSI Z97 XPOWER AC (MS-7914)
Serial Number : To be fille***********
BIOS : AMI (OEM) V1.0 04/22/2014
Intel vPro : 9.01.00.1120
Total Memory : 7.9GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4C 3.6GHz, 3.6GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1150
Chipset
Memory Controller : MSI Core (Haswell) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.6GHz 128-bit, Integrated Graphics
Memory Module(s)
Memory Module : Kingston KHX1600C10D38G 4GB DIMM DDR3 PC3-12800U DDR3-1600 (10-10-10-30 5-39-12-6)
Memory Module : Kingston KHX1600C10D38G 4GB DIMM DDR3 PC3-12800U DDR3-1600 (10-10-10-30 5-39-12-6)
Video System
Monitor/Panel : LG E2350
(1920x1080, 23.1")
Monitor/Panel : Samsung S22C300
(1920x1080, 21.5")
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.15GHz, 1.6GB DDR3 1.6GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Storage Devices
WDC WD10EZEX-22BN5A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
Samsung SSD 840 PRO Series (128GB, SATA600, SSD) : 119GB (C:)
HL-DT-ST BD-RE WH16NS40 (SATA150, BD-RE, DVD+-RW, CD-RW, 4MB Cache) : N/A (D:)
Logical Storage Devices
Storage (E:) : 931GB (NTFS) @ WDC WD10EZEX-22BN5A0 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 119GB (NTFS) @ Samsung SSD 840 PRO Series (128GB, SATA600, SSD)
Optical Drive (D:) : N/A @ HL-DT-ST BD-RE WH16NS40 (SATA150, BD-RE, DVD+-RW, CD-RW, 4MB Cache)
Peripherals
LPC Hub Controller 1 : MSI 9 Series Chipset Family Z97 LPC Controller
Audio Device : MSI Core (Haswell) HD Audio Controller
Audio Codec : Intel 2807
Audio Device : MSI 9 Series Chipset Family HD Audio Controller
Audio Codec : Realtek Semi 0900
Disk Controller : MSI 9 Series Chipset Family SATA Controller [AHCI Mode]
Disk Controller : MSI Asmedia 106x SATA Controller
Disk Controller : MSI Asmedia 106x SATA Controller
USB Controller 1 : MSI 9 Series Chipset Family USB xHCI Controller
USB Controller 2 : MSI 9 Series Chipset Family USB EHCI Controller #2
USB Controller 3 : MSI 9 Series Chipset Family USB EHCI Controller #1
USB Controller 4 : MSI ASM1042A USB 3.0 Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I218-V (Ethernet)
Wireless Adapter : Intel(R) Dual Band Wireless-AC 7260 (802.11g (ERP), WEP n-bit, 18Mbps)
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 6.7
Also, I'm using:
Pro Tools Express
Fast Track Duo 1.0.4 (Firmware: 1.0.2)
Can anyone help? Thanks!
I run it on Windows 7 sp 1, and the Fast Track is set for both my system Recording device and Playback device, so I should be able to hear system sounds through it as well. I've tried plugging earphones into the Fast Track, and there's no sound there, either.
Anyway, here's the Sandra report on my system:
SiSoftware Sandra
ID
Host Name : -----
Workgroup : -----
Computer
Model : MSI MS-7914
Serial Number : To be fille***********
Chassis : MSI Desktop
Mainboard : MSI Z97 XPOWER AC (MS-7914)
Serial Number : To be fille***********
BIOS : AMI (OEM) V1.0 04/22/2014
Intel vPro : 9.01.00.1120
Total Memory : 7.9GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4C 3.6GHz, 3.6GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1150
Chipset
Memory Controller : MSI Core (Haswell) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.6GHz 128-bit, Integrated Graphics
Memory Module(s)
Memory Module : Kingston KHX1600C10D38G 4GB DIMM DDR3 PC3-12800U DDR3-1600 (10-10-10-30 5-39-12-6)
Memory Module : Kingston KHX1600C10D38G 4GB DIMM DDR3 PC3-12800U DDR3-1600 (10-10-10-30 5-39-12-6)
Video System
Monitor/Panel : LG E2350
(1920x1080, 23.1")
Monitor/Panel : Samsung S22C300
(1920x1080, 21.5")
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.15GHz, 1.6GB DDR3 1.6GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.15GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Storage Devices
WDC WD10EZEX-22BN5A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
Samsung SSD 840 PRO Series (128GB, SATA600, SSD) : 119GB (C:)
HL-DT-ST BD-RE WH16NS40 (SATA150, BD-RE, DVD+-RW, CD-RW, 4MB Cache) : N/A (D:)
Logical Storage Devices
Storage (E:) : 931GB (NTFS) @ WDC WD10EZEX-22BN5A0 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 119GB (NTFS) @ Samsung SSD 840 PRO Series (128GB, SATA600, SSD)
Optical Drive (D:) : N/A @ HL-DT-ST BD-RE WH16NS40 (SATA150, BD-RE, DVD+-RW, CD-RW, 4MB Cache)
Peripherals
LPC Hub Controller 1 : MSI 9 Series Chipset Family Z97 LPC Controller
Audio Device : MSI Core (Haswell) HD Audio Controller
Audio Codec : Intel 2807
Audio Device : MSI 9 Series Chipset Family HD Audio Controller
Audio Codec : Realtek Semi 0900
Disk Controller : MSI 9 Series Chipset Family SATA Controller [AHCI Mode]
Disk Controller : MSI Asmedia 106x SATA Controller
Disk Controller : MSI Asmedia 106x SATA Controller
USB Controller 1 : MSI 9 Series Chipset Family USB xHCI Controller
USB Controller 2 : MSI 9 Series Chipset Family USB EHCI Controller #2
USB Controller 3 : MSI 9 Series Chipset Family USB EHCI Controller #1
USB Controller 4 : MSI ASM1042A USB 3.0 Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Intel(R) Ethernet Connection (2) I218-V (Ethernet)
Wireless Adapter : Intel(R) Dual Band Wireless-AC 7260 (802.11g (ERP), WEP n-bit, 18Mbps)
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 6.7
Also, I'm using:
Pro Tools Express
Fast Track Duo 1.0.4 (Firmware: 1.0.2)
Can anyone help? Thanks!
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