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vendredi 26 juin 2015

Help - Problems in Pro Tools 12

Hello,
yesterday I purchased PT12 for one month.

1) The audio in the demo session runs. But when I try to play an imported midi file the program tells me "Pro Tools could not initialize the Focusrite USB 2.0 Audio Driver. Please make sure that the device has been configured correctly." I'm sure that my device is configured correctly because every other application with audio runs without problems.

2) When I open "Playback Engine" in the Setup menu, I get the message "AAE error -6001 was encountered". I add a screenshot of the I/O Setup. I guess that everything is notified correctly.

3) There is no midi signal.

4) I don't know why, but I don't get any response at nearly every action.

I hope someone can help as soon as possible because I purchased PT only for one month!

Thank you!

My audiointerfaces are:
Focusrite Scarlett 6i6
Native Instruments Komplete Audio 6
I'm not sure which one is the best for PT.

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SiSoftware Sandra

Nr
Hostname : Pegasus-PC
Arbeitsgruppe : SCH

System
Modell : GigaByte
Serialnummer : To be fille***********
Gehäuse : GigaByte Desktop
Mainboard : GigaByte Z77-DS3H
Serialnummer : To be fille***********
System BIOS : AMI (OEM) F9 09/19/2012
Intel vPro : 8.01.00.1248
Gesamtspeicher : 15.9GB DIMM DDR3

Prozessor(en)
Prozessor : Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (4C 3.59GHz/3.8GHz, 3.6GHz IMC, 4x 256kB L2, 6MB L3)
Sockel/Slot : FC LGA1155

Chipsatz
Speichercontroller : Gigabyte Core (Ivy Bridge) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz 128-bit, Interne Grafikeinheit

Speichermodul(e)
Speichermodul : G.Skill F3-12800CL9-4GBRL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Speichermodul : G.Skill F3-12800CL9-4GBRL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Speichermodul : G.Skill F3-12800CL9-4GBRL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Speichermodul : G.Skill F3-12800CL9-4GBRL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)

Grafiksystem
Monitor : BNQ BenQ FP93G
(1600x1200, 19.1")
Monitor : Samsung SMBX2331
(1920x1080, 23.0")
Grafikkarte : Intel(R) HD Graphics (6CU 48SP SM4.1 350MHz/1.15GHz, 160kB L2, 64MB DDR3 1.6GHz 128-bit, Interne Grafikeinheit)
Grafikkarte : Intel(R) HD Graphics (6CU 48SP SM4.1 350MHz/1.15GHz, 160kB L2, 64MB DDR3 1.6GHz 128-bit, Interne Grafikeinheit)

Grafikprozessor
OpenCL GP-Prozessor : Intel(R) HD Graphics 2500 (48SP 6C 350MHz/1.15GHz, 160kB L2, 1.3GB DDR3 1.6GHz 128-bit, Interne Grafikeinheit)
Compute Shader Prozessor : Intel(R) HD Graphics (48SP 6C 350MHz/1.15GHz, 160kB L2, 64MB DDR3 1.6GHz 128-bit, Interne Grafikeinheit)

Physische Speichergeräte
Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:)
Seagate ST2000LM003 HN-M201RAD (2TB, USB2/SATA300/600, 2.5", 5400rpm, 32MB Cache) : 2TB (E:)
HL-DT-ST DVDRAM GH24NSB0 (SATA150, DVD+-RW, CD-RW, 512kB Cache) : k.A. (D:)
Slimtype BD E DS6E2SH (USB2) : k.A. (F:)

Logischer Speichergeräte
System-reserviert : 100MB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Seagate Expansion Drive (E:) : 2TB (NTFS, 4kB) @ Seagate ST2000LM003 HN-M201RAD (2TB, USB2/SATA300/600, 2.5", 5400rpm, 32MB Cache)
Festplatte (C:) : 781GB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
CD-ROM/DVD (D:) : k.A. @ HL-DT-ST DVDRAM GH24NSB0 (SATA150, DVD+-RW, CD-RW, 512kB Cache)
CD-ROM/DVD (F:) : k.A. @ Slimtype BD E DS6E2SH (USB2)

Peripherie
LPC Hub Controller 1 : Gigabyte Panther Point LPC Controller
LPC Legacy Controller 1 : ITE IT8728F
Audio Gerät : Gigabyte Panther Point High Definition Audio Controller
Serielle Port(s) : 1
Laufwerkscontroller : Gigabyte Panther Point 4 port SATA IDE Controller
Laufwerkscontroller : Gigabyte Panther Point 2 port SATA IDE Controller
USB Controller 1 : Gigabyte Panther Point USB xHCI Host Controller
USB Controller 2 : Gigabyte Panther Point USB Enhanced Host Controller #2
USB Controller 3 : Gigabyte Panther Point USB Enhanced Host Controller #1
System SMBus Controller 1 : Intel ICH SMBus

Drucker- und Faxgeräte
Drucker : Microsoft XPS Document Writer (600x600, Farbwiedergabe)
Drucker : HP Officejet Pro 8600 (600x600, Farbwiedergabe)
Drucker : FreePDF_XP (4000x4000, Farbwiedergabe)
Fax : Microsoft Shared Fax Driver (200x200)
Drucker : Send To Microsoft OneNote 2010 Driver (1200x1200, Farbwiedergabe)

Netzwerkdienste
Netzwerkadapter : Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (Ethernet, 1Gbps)

Betriebssystem
Windowssystem : Microsoft Windows 7 Ultimate Media Center 6.01.7601 Service Pack 1
Kompatibel mit Plattform : x64

Attached Thumbnails
Click image for larger version Name: I O Setup.jpg Views: N/A Size: 45.4 KB ID: 4453   Click image for larger version Name: AAE error.PNG Views: N/A Size: 31.7 KB ID: 4454   Click image for larger version Name: Screenshot.PNG Views: N/A Size: 34.6 KB ID: 4455  


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