No license after upgrade from PT Express 10

Hi. I'm new to this forum and this is my first post. I've been using PT for a few years now (Windows) and I just today bought the Fast Track PT 10 Express package just to get the upgrade to 11/12 (cheapest way). I have followed all the instructions and entered the activation codes given to me. I even have all the software sitting in my account. The problem is I only have a license for PT 10 Express, not 12. I can see no way to get the license and I have done everything via the instructions. Do I actually need to install PT 10 Express?

Cheers,
Scott.