Hi,
New member here, and I apologize if this has been answered somewhere else. I looked but did not see anything.
My situation:
I have a MacBook Pro running Yosemite (OS X 10.10.5), and during the summer I was able to successfully download the free ProTools First version (12.0.2.533), along with the Avid Application Manager.
My problem is that, since the initial download, I have received 3 update notifications, but whenever I click on them to retrieve, my computer just churns away and is unable to download any of them.
I suspect that I need to perhaps add/allow an extension of some kind to my browser. My default is Firefox (version 41.0). Eliminating pop-up blocking for the Avid site doesn't seem to be enough.
Would you know what I need to do, or what setting I have to change, to be able to download these updates?
Many thanks in advance for your help! and I look forward to participating in this community!
New member here, and I apologize if this has been answered somewhere else. I looked but did not see anything.
My situation:
I have a MacBook Pro running Yosemite (OS X 10.10.5), and during the summer I was able to successfully download the free ProTools First version (12.0.2.533), along with the Avid Application Manager.
My problem is that, since the initial download, I have received 3 update notifications, but whenever I click on them to retrieve, my computer just churns away and is unable to download any of them.
I suspect that I need to perhaps add/allow an extension of some kind to my browser. My default is Firefox (version 41.0). Eliminating pop-up blocking for the Avid site doesn't seem to be enough.
Would you know what I need to do, or what setting I have to change, to be able to download these updates?
Many thanks in advance for your help! and I look forward to participating in this community!
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