Pro Tools 11 activation error-licensing service not running error message

Receiving error message: "The licensing service required to activate this software is not running. Please reinstall the product or download and run the ilok license manager here: http://ift.tt/1w4VZYZ;



I get this message I would say every second time I open pro tools. Most times, closing the program and opening it again solves the problem, but it is just a huge inconvenience. I can usually still open my session but it seems to knock out a couple of my plugins when it happens, most commonly the maxim plugin.



I have tried reinstalling the ilok license manager, but it hasn't solved the problem. Have not tried to reinstall pro tools all together yet.



If anybody has any idea of how to solve this issue it would be greatly appreciated. I tried to google the duc and didn't find much on this issue.





Thanks,

Matt







Here is my technical information:

Computer Model: GigaByte GA-A75-UD4H



Processor: AMD A6-3650 APU with Radeon(tm) HD Graphics (4C 2.6GHz, 667MHz IMC, 1MB L2)



OS Version:

Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)

Platform Compliance : x64



Pro Tools Version: Pro Tools 11.2.2



Amount of Ram Installed: 8.00 GB (7.50 GB Usable)



Hard Drives:

WDC WD2500AAJS-22RYA0 (250GB, SATA300, 3.5", 7200rpm, 8MB Cache) : 233GB (C:) (NTFS File System - Internal SATA Connection - Using for Storage/Video playback/Operating System)



WDC WD2003FZEX-00Z4SA0 (2TB, SATA600, 3.5", 7200rpm) : 2TB (D:)

(NTFS File System - Internal SATA Connection - Using for recording/playback and storage of current ongoing pro tools sessions)



USB20FD (F:)

(FAT32 File System - USB Connection to 1 of 6 USB Ports on back of computer - Using for storage and Waves plugin licenses)



D-Link DWA-125 USB Wireless Internet Connection

(Used to connect to internet as desktop has no internal wireless card - Plugged into 1 of 2 USB Ports on top of computer case)



Interface: Presonus Firestudio Project 10x10 24bit, 96Khz Firewire Recording System



SiSoftware Sandra



ID

Host Name : Matt-PC

Workgroup : WORKGROUP



Computer

Model : GigaByte GA-A75-UD4H

Chassis : GigaByte Desktop

Mainboard : GigaByte GA-A75-UD4H

BIOS : Award (OEM) F7 11/02/2011

Total Memory : 7.5GB DIMM DDR3



Processors

Processor : AMD A6-3650 APU with Radeon(tm) HD Graphics (4C 2.6GHz, 667MHz IMC, 1MB L2)

Socket/Slot : FM1g1 (PGA)



Chipset

Memory Controller : AMD F12 (Llano) APU Root Port 100MHz

Memory Controller : AMD F12/14 (Brazos/Llano) APU Root Complex 100MHz, 2x 4GB DIMM DDR3 1.33GHz 128-bit



Memory Module(s)

Memory Module : Kingston 99U5471-012A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Memory Module : Kingston 99U5471-012A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)



Video System

Monitor/Panel : IBM L171

(1600x1200, 17.1")

Video Adapter : AMD Radeon HD 6530D (SM5.0 444MHz, 512MB DDR3 1.33GHz 128-bit, Integrated Graphics)



Graphics Processor

Compute Shader Processor : AMD Radeon HD 6530D (444MHz, 512MB DDR3 1.33GHz 128-bit, Integrated Graphics)



Storage Devices

WDC WD2500AAJS-22RYA0 (250GB, SATA300, 3.5", 7200rpm, 8MB Cache) : 233GB (C:)

WDC WD2003FZEX-00Z4SA0 (2TB, SATA600, 3.5", 7200rpm) : 2TB (D:)

PNY USB 2.0 FD (16.1GB, USB2) : 15GB (F:)

TSSTcorp CDDVDW SH-222BB (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)



Logical Storage Devices

WIN7 (C:) : 233GB (NTFS) @ WDC WD2500AAJS-22RYA0 (250GB, SATA300, 3.5", 7200rpm, 8MB Cache)

Sessions (D:) : 2TB (NTFS) @ WDC WD2003FZEX-00Z4SA0 (2TB, SATA600, 3.5", 7200rpm)

Removable Drive (F:) : 15GB (FAT32) @ PNY USB 2.0 FD (16.1GB, USB2)

Optical Drive (E:) : N/A @ TSSTcorp CDDVDW SH-222BB (SATA150, DVD+-RW, CD-RW, 2MB Cache)



Peripherals

LPC Hub Controller 1 : ATI (AMD) Hudson LPC Bridge

LPC Legacy Controller 1 : ITE IT8720F

Audio Device : Gigabyte BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]

Audio Codec : ATI (AMD) HDMI Audio

Audio Device : Gigabyte Hudson Azalia Controller

Audio Codec : Realtek Semi High Definition Audio

Serial Port(s) : 1

Disk Controller : Gigabyte Hudson SATA Controller [IDE mode]

Disk Controller : Gigabyte Hudson IDE Controller

USB Controller 1 : Gigabyte Hudson USB XHCI Controller

USB Controller 2 : Gigabyte Hudson USB XHCI Controller

USB Controller 3 : Gigabyte Hudson USB OHCI Controller

USB Controller 4 : Gigabyte Hudson USB EHCI Controller

USB Controller 5 : Gigabyte Hudson USB OHCI Controller

USB Controller 6 : Gigabyte Hudson USB EHCI Controller

USB Controller 7 : Gigabyte Hudson USB OHCI Controller

USB Controller 8 : Gigabyte Etron USB 3.0 Extensible Host Controller

FireWire/1394 Controller 1 : Gigabyte VIA VT6308 1394 OHCI Controller

SMBus/i2c Controller 1 : ATI SB800 SMBus



Printers and Faxes

Printer : PDFCreator (4000x4000, Colour)

Printer : Microsoft XPS Document Writer (600x600, Colour)

Printer : HP Officejet 4500 G510n-z (1200x1200, Colour)

Fax : Microsoft Shared Fax Driver (200x200)

Printer : CutePDF Writer (4000x4000, Colour)



Scanners and Cameras

Scanner : Hewlett-Packard 4500 G510n-z,192.168.2.11 (Scanner, 2400x2400, USB)



Peripherals

Media Player : PNY USB 2.0 FD (15GB)



Network Services

Wireless Adapter : D-Link DWA-125 Wireless N 150 USB Adapter(rev.A3) (802.11n (HT), AES-CCMP, 72Mbps)



Operating System

Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)

Platform Compliance : x64



Windows Experience Index

Current System : 5.9