Hanging EVERY 5 minutes exactly.

PT HD 11

Alienware Aurora R4

Steinberg MR816csx

Windows 8.1 (64 bit)



Hello Friends,



My Pro Tools system hangs EVERY 5 minutes exactly. I have the "Enable Auto Save Backup" turned OFF. It hangs for around 30 seconds and all I see is a spinning circle. There are no other programs running.



That's 50 minutes in every hour I can work and the rest of the time it is in a hung state.



I'd be extremely grateful and indeed thankful for any help or suggestions.



Sandra report;

SiSoftware Sandra



ID

Host Name : AlienwarePC

Workgroup : WORKGROUP



Computer

Model : AlienWare (Dell) Aurora-R4 0

Chassis : AlienWare (Dell) Desktop

Mainboard : AlienWare (Dell) 0FPV4P

Serial Number : ..CN697023CI0389.

BIOS : AlienWare (Dell) A10 09/25/2013

Total Memory : 31.92GB DIMM DDR3



Processors

Processor : Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (6C 12T 3.6GHz/3.9GHz, 3.6GHz IMC, 6x 256kB L2, 12MB L3)



Chipset

Memory Controller : Intel Core DMI2 (Sandy Bridge-E) 100MHz

Memory Controller : Dell Core (Sandy Bridge-E) Integrated Memory Controller Registers 100MHz, 4x 8GB DIMM DDR3 1.6GHz 256-bit



Memory Module(s)

Memory Module : F3-12800CL10-8GBZ 8GB DIMM DDR3 PC3-12800U DDR3-1600

Memory Module : F3-12800CL10-8GBZ 8GB DIMM DDR3 PC3-12800U DDR3-1600

Memory Module : F3-12800CL10-8GBZ 8GB DIMM DDR3 PC3-12800U DDR3-1600

Memory Module : F3-12800CL10-8GBZ 8GB DIMM DDR3 PC3-12800U DDR3-1600



Video System

Video Adapter : NVIDIA GeForce GTX 580 (512 SM5.0 1.54GHz, 1.5GB 4GHz 384-bit, PCIe 2.00 x16)

Video Adapter : NVIDIA GeForce GTX 580 (512 SM5.0 1.54GHz, 1.5GB 4GHz 384-bit, PCIe 2.00 x16)



Graphics Processor

OpenCL GP Processor : NVIDIA GeForce GTX 580 (512SP 16C 1.54GHz, 1.5GB 4GHz 384-bit)

Compute Shader Processor : NVIDIA GeForce GTX 580 (512SP 1.54GHz, 1.5GB 4GHz 384-bit)

CUDA GP Processor : NVIDIA GeForce GTX 580 (512SP 16C 1.54GHz, 1.5GB 4GHz 384-bit)



Storage Devices

Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm) : 932GB (D:)

SanDisk SDSSDX240GG25 (240GB, SATA600, SSD) : 224GB (C:)

WDC WD5000AAKS-00A7B0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (G:)

Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm) : 932GB (F:)

Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm) : N/A (E:)

Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm) : N/A (H:)

Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm) : N/A (M:)

Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm) : N/A (L:)

Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm) : N/A (K:)

Seagate ST31000524AS (41.2MB, USB1/SATA600, 3.5", 7200rpm) : 39MB (O:)

Seagate ST31000524AS (4GB, USB1/SATA600, 3.5", 7200rpm) : 4GB (P:)

HL-DT-STDVDRWBD CH20N (SATA, BD-R, DVD+-RW, CD-RW) : N/A (S:)



Logical Storage Devices

Media I (D:) : 931GB (NTFS) @ Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm)

System (C:) : 223GB (NTFS) @ SanDisk SDSSDX240GG25 (240GB, SATA600, SSD)

Media III (G:) : 466GB (NTFS) @ WDC WD5000AAKS-00A7B0 (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)

Media II (F:) : 931GB (NTFS) @ Seagate ST31000524AS (1TB, SATA600, 3.5", 7200rpm)

CODEMETER (O:) : 39MB (FAT32) @ Seagate ST31000524AS (41.2MB, USB1/SATA600, 3.5", 7200rpm)

Removable Drive (P:) : 4GB (FAT32) @ Seagate ST31000524AS (4GB, USB1/SATA600, 3.5", 7200rpm)

Hard Disk : 350MB (NTFS)

Removable Drive (E:) : N/A @ Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm)

Removable Drive (H:) : N/A @ Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm)

Removable Drive (M:) : N/A @ Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm)

Removable Drive (L:) : N/A @ Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm)

Removable Drive (K:) : N/A @ Seagate ST31000524AS (USB2/SATA600, 3.5", 7200rpm)

Optical Drive (S:) : N/A @ HL-DT-STDVDRWBD CH20N (SATA, BD-R, DVD+-RW, CD-RW)



Peripherals

LPC Hub Controller 1 : Dell Patsburg LPC Controller

LPC Legacy Controller 1 : T0 10-05

Audio Device : Dell Patsburg High Definition Audio Controller

Audio Codec : Realtek Semi High Definition Audio

Audio Device : Blackmagic Design A117h

Serial Port(s) : 1

Disk Controller : Dell Patsburg 6 Port SATA AHCI Controller

USB Controller 1 : Dell Patsburg USB2 Enhanced Host Controller #2

USB Controller 2 : Dell Patsburg USB2 Enhanced Host Controller #1

USB Controller 3 : Dell 0015h

FireWire/1394 Controller 1 : 13330 XIO2213A PCI Express to 1394b OHCI with 3-Port PHY

SMBus/i2c Controller 1 : Intel ICH SMBus

SMBus/i2c Controller 2 : Intel SNB-E XMB Ch 0 SMBus

SMBus/i2c Controller 3 : Intel SNB-E XMB Ch 1 SMBus



Printers and Faxes

Printer : FX DocuPrint M205 fw Fax (406x392)

Printer : FX DocuPrint M205 fw (1200x1200)

Printer : Microsoft XPS Document Writer v4 (600x600, Colour)

Printer : FX DocuPrint M205 fw (1200x1200)

Printer : FX DocuPrint M205 fw Fax (406x392)

Printer : FX DocuPrint M205 fw (1200x1200)

Fax : Microsoft Shared Fax Driver (200x200)

Printer : CutePDF Writer (4000x4000, Colour)



Peripherals

Media Player : WIBU - CodeMeter-Stick (38.57MB)

Media Player : SanDisk Cruzer Switch (3.72GB)



Network Services

Network Adapter : Realtek PCIe GBE Family Controller #2 (Ethernet, 1Gbps)

Wireless Adapter : Qualcomm Atheros AR7015 Wireless Network Adapter (802.11n (HT), AES-CCMP, 300Mbps)



Operating System

Windows System : Microsoft Windows 8 Ultimate 6.02.9200

Platform Compliance : x64



Windows Experience Index

Current System : 7.9