Thanks in advance for any help you may be able to provide.
I have cross-graded from my Windows 7 Ultimate rig to a new late-2012 Mac mini. My Artist Control had no problem on Windows, but on Mac OS 10.9.5, upon startup I get: “EUCON network services could not be started”
My understanding of networking is limited, but I have tried the Avid suggestions in different combinations (i.e. static IP, duplicating the Ethernet in System Preferences/Network “Artist Direct Connect”, Set Service Order at top) with router, without router, direct into mini, direct into Ethernet on Thunderbolt Display, etc.
The “Advanced” options in System Preferences is set as Configure IPv6: “Link-local only” on the (intended dedicated) port with the Artist Control. And I do get a green light (in the System Preferences/Network panel) on the connection with the Artist Control.
I’ve uninstalled (checked for left behind preferences in Library/Preferences), reinstalled, tried past versions, too.
No matter what I try, when I start EuCon I get: “EUCON network services could not be started”
If I try again once or twice (sometimes more), a crash report appears.
Is there something obvious I am doing wrong?
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[edit, adding:] System Details:
PT 11.2.1 Native / Mac Mini OS X 10.9.5 / 2.6 GHz Intel Core i7 / 16 GB 1600 MHz DDR3 / Mac SSD / Thunderbolt Display / LaCie 10big (JBOD) / Mbox Pro (3rd gen)
I have cross-graded from my Windows 7 Ultimate rig to a new late-2012 Mac mini. My Artist Control had no problem on Windows, but on Mac OS 10.9.5, upon startup I get: “EUCON network services could not be started”
My understanding of networking is limited, but I have tried the Avid suggestions in different combinations (i.e. static IP, duplicating the Ethernet in System Preferences/Network “Artist Direct Connect”, Set Service Order at top) with router, without router, direct into mini, direct into Ethernet on Thunderbolt Display, etc.
The “Advanced” options in System Preferences is set as Configure IPv6: “Link-local only” on the (intended dedicated) port with the Artist Control. And I do get a green light (in the System Preferences/Network panel) on the connection with the Artist Control.
I’ve uninstalled (checked for left behind preferences in Library/Preferences), reinstalled, tried past versions, too.
No matter what I try, when I start EuCon I get: “EUCON network services could not be started”
If I try again once or twice (sometimes more), a crash report appears.
Is there something obvious I am doing wrong?
---
[edit, adding:] System Details:
PT 11.2.1 Native / Mac Mini OS X 10.9.5 / 2.6 GHz Intel Core i7 / 16 GB 1600 MHz DDR3 / Mac SSD / Thunderbolt Display / LaCie 10big (JBOD) / Mbox Pro (3rd gen)
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