Hello,
I have a normal clean win 8.1 installation with the latest Pro Tools 11 installed. Just an M-Box is connected, nothing else.
I tried to connect the new M-Audio Oxygen 49 Mk4 controller/keyboard, configured the Setup/Peripherals settings correctly and everything looked fine...execept it did not work . Pro Tools did get no MIDI data and after a minute there came a popup window saying "Pro Tools cannot communicate with the M-Audio..." not giving any details.
After that I tried the Arturia Keylab 49 keyboard. The Setup is a little different but i followed the instructions from the Arturia Website for Pro Tools. The result was exactly the same... "Pro Tools cannot communicate with the HUI..."
I tried to analyze the problem, but did only get that far that under windows itself with other apoplication everything works perfectly. All the stand alone players from my plugin instruments for example run without any problem. I also checked the MIDI data with a control program and it all was fine.
Just Pro Tools seems to be the problem
as Pro Tools is not give any hint about the reason ( just saying restart the device , which doesn't help), it would be great if someone could help...
thanks a lot in advance. !!
I have a normal clean win 8.1 installation with the latest Pro Tools 11 installed. Just an M-Box is connected, nothing else.
I tried to connect the new M-Audio Oxygen 49 Mk4 controller/keyboard, configured the Setup/Peripherals settings correctly and everything looked fine...execept it did not work . Pro Tools did get no MIDI data and after a minute there came a popup window saying "Pro Tools cannot communicate with the M-Audio..." not giving any details.
After that I tried the Arturia Keylab 49 keyboard. The Setup is a little different but i followed the instructions from the Arturia Website for Pro Tools. The result was exactly the same... "Pro Tools cannot communicate with the HUI..."
I tried to analyze the problem, but did only get that far that under windows itself with other apoplication everything works perfectly. All the stand alone players from my plugin instruments for example run without any problem. I also checked the MIDI data with a control program and it all was fine.
Just Pro Tools seems to be the problem
as Pro Tools is not give any hint about the reason ( just saying restart the device , which doesn't help), it would be great if someone could help...
thanks a lot in advance. !!
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