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mercredi 3 décembre 2014

PT 10HD to 11HD Upgrade Question - What Am I Actually Buying, Avid?

There are several Avid dealers selling the 9HD to 10HD upgrade online. If I buy this from them (as opposed to the Avid online store) will I still get the extended expert support until March 2016 or is it just an 11 license I'm buying?



I've emailed dealers this question - not one can give me a straight answer.

I've emailed Avid this question - no reply (no surprise there, then)

I've left a telephone message with Avid pre-sales dept - no reply. :mad:



Perhaps I'm being thick, but I can find no clear indication in the FAQs as to what I'm actually buying if I go anywhere other than the Avid online store.



Can anybody please enlighten me?




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