Pro Tools 11/12 Dilemma

Hi guys,

First time poster here. I'm still a noob when it comes to Pro Tools so bear with me because it's most likely a simple answer for most of you guys. It has more to do with the registration than with the actual DAW itself.

So I bought Pro Tools 11 off Amazon and I received the activation card and the ilok it came with. I registered for the ilok and Avid accounts, did that whole process. So when I finally got to the download page, Avid provided me with only Pro Tools 12 and Pro Tools 10 files. I was disheartened because I was happy I was finally going to have Pro Tools 11 for my projects, but alas Avid did not provide the links.

I would've just gotten 12 and not have had to post this, but I have my reasons why I didn't want to, just like some of you may have as well. That's for another thread. Anywho, I told my buddy in one of my classes about it, and he actually had a Pro Tools 11 installer that we copied over to my drive and into my MBP. It installed perfectly except that it doesn't have any of the AIR Collective Plug-Ins.

So here's my (perhaps dumb) question and dilemma: if I installed 11, but it wasn't downloaded off my Avid account, can I return the activation card and ilok key (that I may have prematurely activated) to get my money back?Hi guys,

First time poster here. I'm still a noob when it comes to Pro Tools so bear with me because it's most likely a simple answer for most of you guys. It has more to do with the registration than with the actual DAW itself.

So I bought Pro Tools 11 off Amazon and I received the activation card and the ilok it came with. I registered for the ilok and Avid accounts, did that whole process. So when I finally got to the download page, Avid provided me with only Pro Tools 12 and Pro Tools 10 files. I was disheartened because I was happy I was finally going to have Pro Tools 11 for my projects, but alas Avid did not provide the links.

I would've just gotten 12 and not have had to post this, but I have my reasons why I didn't want to, just like some of you may have as well. That's for another thread. Anywho, I told my buddy in one of my classes about it, and he actually had a Pro Tools 11 installer that we copied over to my drive and into my MBP. It installed perfectly except that it doesn't have any of the AIR Collective Plug-Ins.

So here's my (perhaps dumb) question and dilemma: if I installed 11, but it wasn't downloaded off my Avid account, can I return the activation card and ilok key (that I may have prematurely activated) to get my money back, since they're not giving me the Pro Tools version I want? Or is what I paid for an actual license for Pro Tools and it was already taken up by the Pro Tools 11 I installed, so there's no way I can get a refund? My ilok and Avid account are linked so I'm guessing a Pro Tools installation is already registered on my Avid account (if that's how it works at all). There's already a Pro Tools 11 license registered on my ilok account and I've already opened up the DAW with that particular ilok key.

Any help would be appreciated and thank you in advance!