Hi please can anyone help
I have been using protools V10.3.7 but due to it crashing today I decided to upgrade to version 10.3.10
but now when I launch protools a error message appears as attached and I am totally stuck as to what to do. i have read much advice on different forums but these go beyond my understanding and i do not want to make things worse
can anyone please help
SiSoftware Sandra
ID
Host Name : music-pc
Workgroup : WORKGROUP
Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P7P55D-E
Serial Number : 1087337********
BIOS : AMI (OEM) 1404 10/29/2010
Total Memory : 8GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (4C 8T 3.08GHz/3.62GHz, 2.41GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1156
Chipset
Memory Controller : ASUS Core (Clarksfield/Lynnfield) DMI 2x 2.41GHz (4.82GHz)
Memory Controller : Intel Core Desktop (Lynnfield) UnCore 2x 2.41GHz (4.82GHz), 2x 4GB DIMM DDR3 1.34GHz 128-bit
Memory Module(s)
Memory Module : Kingston 9905471-011A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905471-011A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : LG TV
(1920x1080, 7.2")
Monitor/Panel : Iiyama PL2409HD
(1920x1080, 29.8")
Video Adapter : NVIDIA GeForce GTS 450 (192SP SM5.0 1.57GHz, 1GB 3.61GHz, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTS 450 (192SP SM5.0 1.57GHz, 1GB 3.61GHz, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : nVidia GeForce GTS 450 (192SP 4C 1.57GHz, 1GB)
Compute Shader Processor : NVIDIA GeForce GTS 450 (192SP 1.57GHz, 1GB 3.61GHz)
Storage Devices
Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm) : 932GB (C:) (E:)
Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm) : 932GB (F:) (G:)
Seagate ST2000DM001-1E6164 (2TB, USB2/SATA300/600, 3.5", 7200rpm) : 2TB (H:)
TSSTcorp DVD+/-RW TS-H653B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)
Logical Storage Devices
System Reserved : 100MB (NTFS)
komplete (F:) : 199GB (NTFS) @ Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm)
Seagate (H:) : 2TB (NTFS) @ Seagate ST2000DM001-1E6164 (2TB, USB2/SATA300/600, 3.5", 7200rpm)
System (C:) : 345GB (NTFS) @ Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm)
Data (E:) : 586GB (NTFS) @ Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm)
Audio (G:) : 732GB (NTFS) @ Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (D:) : N/A @ TSSTcorp DVD+/-RW TS-H653B (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : ASUS P55 LPC Interface Controller
Audio Device : ASUS P55/PM55/3400 High Definition Audio
Audio Device : ASUS GF116 High Definition Audio Controller
Audio Codec : nVidia 0015
Audio Codec : nVidia 0015
Audio Codec : nVidia 0015
Serial Port(s) : 1
Disk Controller : ASUS P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : ASUS P55/PM55/3400 2 port SATA IDE Controller
Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : ASUS 88SE91A0 SATA-600 Controller
USB Controller 1 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 3 : ASUS Renesas Electronics USB 3.0 Host Controller
FireWire/1394 Controller 1 : 22785 FW643 PCI Express1394b Controller (PHY/Link)
FireWire/1394 Controller 2 : ASUS VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON XP-302 303 305 306 Series (360x360, Colour)
Printer : EPSON XP-302 303 305 306 Series (360x360, Colour)
Network Services
Network Adapter : D-Link DGE-528T Gigabit Ethernet Adapter (Ethernet, 100Mbps)
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 5.9
I have been using protools V10.3.7 but due to it crashing today I decided to upgrade to version 10.3.10
but now when I launch protools a error message appears as attached and I am totally stuck as to what to do. i have read much advice on different forums but these go beyond my understanding and i do not want to make things worse
can anyone please help
SiSoftware Sandra
ID
Host Name : music-pc
Workgroup : WORKGROUP
Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P7P55D-E
Serial Number : 1087337********
BIOS : AMI (OEM) 1404 10/29/2010
Total Memory : 8GB DIMM DDR3
Processors
Processor : Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (4C 8T 3.08GHz/3.62GHz, 2.41GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1156
Chipset
Memory Controller : ASUS Core (Clarksfield/Lynnfield) DMI 2x 2.41GHz (4.82GHz)
Memory Controller : Intel Core Desktop (Lynnfield) UnCore 2x 2.41GHz (4.82GHz), 2x 4GB DIMM DDR3 1.34GHz 128-bit
Memory Module(s)
Memory Module : Kingston 9905471-011A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905471-011A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : LG TV
(1920x1080, 7.2")
Monitor/Panel : Iiyama PL2409HD
(1920x1080, 29.8")
Video Adapter : NVIDIA GeForce GTS 450 (192SP SM5.0 1.57GHz, 1GB 3.61GHz, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTS 450 (192SP SM5.0 1.57GHz, 1GB 3.61GHz, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : nVidia GeForce GTS 450 (192SP 4C 1.57GHz, 1GB)
Compute Shader Processor : NVIDIA GeForce GTS 450 (192SP 1.57GHz, 1GB 3.61GHz)
Storage Devices
Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm) : 932GB (C:) (E:)
Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm) : 932GB (F:) (G:)
Seagate ST2000DM001-1E6164 (2TB, USB2/SATA300/600, 3.5", 7200rpm) : 2TB (H:)
TSSTcorp DVD+/-RW TS-H653B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)
Logical Storage Devices
System Reserved : 100MB (NTFS)
komplete (F:) : 199GB (NTFS) @ Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm)
Seagate (H:) : 2TB (NTFS) @ Seagate ST2000DM001-1E6164 (2TB, USB2/SATA300/600, 3.5", 7200rpm)
System (C:) : 345GB (NTFS) @ Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm)
Data (E:) : 586GB (NTFS) @ Seagate ST31000526SV (1TB, SATA300/600, 3.5", 7200rpm)
Audio (G:) : 732GB (NTFS) @ Seagate ST31000526SV (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (D:) : N/A @ TSSTcorp DVD+/-RW TS-H653B (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : ASUS P55 LPC Interface Controller
Audio Device : ASUS P55/PM55/3400 High Definition Audio
Audio Device : ASUS GF116 High Definition Audio Controller
Audio Codec : nVidia 0015
Audio Codec : nVidia 0015
Audio Codec : nVidia 0015
Serial Port(s) : 1
Disk Controller : ASUS P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : ASUS P55/PM55/3400 2 port SATA IDE Controller
Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : ASUS 88SE91A0 SATA-600 Controller
USB Controller 1 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 3 : ASUS Renesas Electronics USB 3.0 Host Controller
FireWire/1394 Controller 1 : 22785 FW643 PCI Express1394b Controller (PHY/Link)
FireWire/1394 Controller 2 : ASUS VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : EPSON XP-302 303 305 306 Series (360x360, Colour)
Printer : EPSON XP-302 303 305 306 Series (360x360, Colour)
Network Services
Network Adapter : D-Link DGE-528T Gigabit Ethernet Adapter (Ethernet, 100Mbps)
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 5.9
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