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mardi 23 juin 2015

PT 11 Crashing, No Consistency, I THINK I've tried everything (?).

Short version: PT 11 crashing completely randomly, sometimes not for 5 or 6 hours; sometimes 3 crashes in 15 minutes. Cannot find ANY consistency. Been around and around with Avid support. No success. Been searching here and other audio-related forums off and on for a few months:

Situation:
I got a whole new rig in January, spec’d it out where everything was fully compatible with itself. I actually wiped and installed Mavericks when I first got my computer as I wasn’t sure about Yosemite yet.

Crashes are random, no pattern, and can be as sparse as 5 or 6 apart hours or as quickly as within minutes. Always a hard sudden PT shut down w/“Send to Avid” crash reporter.

Crashes have occurred under the following conditions:
-11.2.1, 11.2.2, 11.3 and 11.3.1 on Mavericks and Yosemite
-ANY and ALL plugins configurations, no matter what I move in or out of the Plugins folder
-tested it with 3 different HDs to rule that out
-even tested it once with an old Duet just to rule out the Symphony IO, still crashed
-Symphony, Omnisphere, Waves and UAD have been through various software and firmware updates, crashed before and after no matter what
-airport wifi turned off or on
-tested RAM and it’s all good
-switched cables around
-big session or small sessions, all-audio or audio/MIDI or MIDI only
-buffer settings don’t matter

When I first got the rig, I had PT 10.3.9 on this rig. Rock solid. Couldn’t even make it stutter. I also use Logic X all the time, and haven’t even had a blip of an issue. Rock solid.

I went back and forth with Avid about it all for several weeks. Sent them all my crash logs. They couldn’t figure it. Everything they said to try, I did, and yet crashes were and are still occurring.

I’ve been using PT professionally for years. I’ve always been a decent trouble-shooter, and have sorted out anything I’ve ever dealt with in the past within a few days through some researching or healthy troubleshooting methods on my own, but this one has me flummoxed beyond anything I’ve seen before. I canNOT figure it out.

This isn't a PT11 hate thread--just trying to sort out the crashes. It appears from research that people with my same setup are scooting along with 11 quite nicely. I want to join that club b/c I really like 11.

I just read about turning off Spotlight on the audio drives. I’ll give that a shot, but I’m not hopeful considering I’ve already used different drives, etc.

What have I missed? Any thoughts?

Current Rig/Setup:
Mac Pro 6,1 trash can
3.5 GHz 6-core
32GB RAM (matched)
Mac OS 10.10.3 Yosemite

Apogee Symphony IO w/Thunderbridge (firmware & drivers up-to-date)

Two external thunderbolt G-Tech HDs as my session & sample drives

PT 11.3.1 (currently)

Plugs:
AIR & Avid plugs that come w/Avid download
Waves v9 Horizon
Omnisphere 2
NI Komplete 10
Melodyne
UAD-2 Satellite Thunderbolt w/various UAD plugins (firmware up to date)
CamelCrusher
Klanghelm VUMT
Valhalla Room

All plugs up-to-date and fully compatible w/PT11 according to their spec pages/info. My first go-to obviously was the CamelCrusher, Klanghelm and Valhalla as they're smaller 3rd party developers, but it still crashes w/o those plugs in the folder. Same w/any of the VIs or Melodyne.


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