I recently purchased an annual subscription for PT12 but only just now saw that the license that was installed on the iLok was for a monthly subscription, which has now expired and so I am unable to use PT.
Has anyone else experienced this? What can you do about it?
I tried writing Avid Support but of course, this is the Christmas Season so probably won't get an answer anytime soon.
Has anyone else experienced this? What can you do about it?
I tried writing Avid Support but of course, this is the Christmas Season so probably won't get an answer anytime soon.
Bought an annual subscription for PT12 but received a monthly license?
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