Hi all, I did my best to search around for this problem but didn't find anything, I apologize if this has already been discussed.
A few days ago I upgraded two licenses to 12. One license was a standard or "Vanilla" 12 and the other was for 12 HD. I installed the software and registered both new licenses. I moved the vanilla license onto my ilok and opened up 12 and began work on a previous mix. After finding out that Volume Trim automation was not an option I moved the vanilla license off of my ilok and replaced it with the HD license. Now I when I start up PT it is only opens the Vanilla version of 12 and not 12HD.
It was my understanding that the install software was the same for 12 and 12HD. Am I missing some sort of re-registry process in order for 12HD to open?
thanks
-chris
A few days ago I upgraded two licenses to 12. One license was a standard or "Vanilla" 12 and the other was for 12 HD. I installed the software and registered both new licenses. I moved the vanilla license onto my ilok and opened up 12 and began work on a previous mix. After finding out that Volume Trim automation was not an option I moved the vanilla license off of my ilok and replaced it with the HD license. Now I when I start up PT it is only opens the Vanilla version of 12 and not 12HD.
It was my understanding that the install software was the same for 12 and 12HD. Am I missing some sort of re-registry process in order for 12HD to open?
thanks
-chris
PT 12.4 and 12.4HD. HD won't open
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