I have a really annoying issue with PT11HD. I get an Elastic Audio error on booting PT11:
c:\Program Files\Avid\Pro Tools\System Plug-Ins\Elastic Audio.aaxplugin could not be loaded. Please contact the software publisher for support using this software:
Error details:
Import DLL iZotope_Radius_XForm_x64.dll cannot be loaded
If I set ProTools.exe to run as administrator (right click > Properties > Compatibility tab > tick Run this program as administrator) the above error message goes away and Elastic audio works as expected. However, with run as administrator enabled, I can no longer drag and drop wav files to the timeline or the clip pane. Damned if I do, Damned if I don't.
Any ideas on how to resolve this would be very much appreciated.
I am running PT11HD on windows 8 x64, with an RME fireface 800 interface.
_______
Sisandra report:
SiSoftware Sandra
ID
Host Name : t-tomad-t35
Domain : EUROPE
Computer
Model : Dell Precision WorkStation T3500
Serial Number : 6FQ****
Chassis : Dell Tower
Mainboard : Dell 09KPNV
Serial Number : ..CN7082*********
BIOS : Dell A11 04/20/2011
Total Memory : 12GB ECC DIMM DDR3
Processors
Processor : Intel(R) Xeon(R) CPU W3690 @ 3.47GHz (6C 3.6GHz, 2.66GHz IMC, 6x 256kB L2, 12MB L3)
Socket/Slot : FC LGA1366
Chipset
Memory Controller : Dell X58 I/O Hub 2x 3.19GHz (6.38GHz)
Memory Controller : Intel Server (Gulftown) Uncore 2x 3.19GHz (6.38GHz), 3x 4GB ECC DIMM DDR3 1.33GHz 192-bit
Memory Module(s)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : Dell Computer DELL 2208WFP
(1680x1050, 22.0")
Monitor/Panel : Dell Computer DELL 2209WA
(1680x1050, 22.0")
Monitor/Panel : MJI marantz-AVR
(1920x1080, 91.0")
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Graphics Processor
OpenCL GP Processor : AMD Radeon HD 7800 Series (1024SP 16C 860MHz, 2GB DDR5 4.8GHz 256-bit)
Compute Shader Processor : AMD Radeon HD 7800 Series (1024SP 16C 860MHz, 2GB DDR5 4.8GHz 256-bit)
Storage Devices
SEAGATE ST3300657SS (300GB, SASCSI, SCSI-5, 3.5", 15015rpm) : 279GB (C:)
WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 20000rpm) : 932GB (D:)
WIBU - CodeMeter-Stick (41.2MB, USB1) : 39MB (F:)
Kingston DT 100 G2 (8GB, USB2) : 7GB (E:)
PLDS DVD+-RW DH-16ABS (RAID, DVD+-RW, CD-RW) : N/A (G:)
Logical Storage Devices
System Reserved : 350MB (NTFS)
Data (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 20000rpm)
CODEMETER (F:) : 39MB (FAT32) @ WIBU - CodeMeter-Stick (41.2MB, USB1)
Removable Drive (E:) : 7GB (FAT32) @ Kingston DT 100 G2 (8GB, USB2)
Hard Disk (C:) : 279GB (NTFS) @ SEAGATE ST3300657SS (300GB, SASCSI, SCSI-5, 3.5", 15015rpm)
Optical Drive (G:) : N/A @ PLDS DVD+-RW DH-16ABS (RAID, DVD+-RW, CD-RW)
Peripherals
LPC Hub Controller 1 : Dell LPC Interface Controller
LPC Legacy Controller 1 : SMSC SCH5504-NS
Audio Device : Dell HD Audio Controller
Audio Device : Pine Technology Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller
Disk Controller : Dell SAS 6/iR Adapter RAID Controller
USB Controller 1 : Dell USB UHCI Controller #4
USB Controller 2 : Dell USB UHCI Controller #5
USB Controller 3 : Dell USB UHCI Controller #6
USB Controller 4 : Dell USB EHCI Controller #2
USB Controller 5 : Dell USB UHCI Controller #1
USB Controller 6 : Dell USB UHCI Controller #2
USB Controller 7 : Dell USB UHCI Controller #3
USB Controller 8 : Dell USB EHCI Controller #1
FireWire/1394 Controller 1 : TI TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Xerox WorkCentre 7545 PS (600x600, Duplex)
Sensors
Location : Microsoft Visual Studio Location Simulator Sensor (Location, Unknown)
Peripherals
Media Player : WIBU - CodeMeter-Stick (38.57MB)
Media Player : Kingston DT 100 G2 (7.45GB)
Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller (Ethernet, 1Gbps)
Operating System
Windows System : Microsoft Windows 8 Professional 6.02.9200
Platform Compliance : x64
Windows Experience Index
Current System : 6.1
c:\Program Files\Avid\Pro Tools\System Plug-Ins\Elastic Audio.aaxplugin could not be loaded. Please contact the software publisher for support using this software:
Error details:
Import DLL iZotope_Radius_XForm_x64.dll cannot be loaded
If I set ProTools.exe to run as administrator (right click > Properties > Compatibility tab > tick Run this program as administrator) the above error message goes away and Elastic audio works as expected. However, with run as administrator enabled, I can no longer drag and drop wav files to the timeline or the clip pane. Damned if I do, Damned if I don't.
Any ideas on how to resolve this would be very much appreciated.
I am running PT11HD on windows 8 x64, with an RME fireface 800 interface.
_______
Sisandra report:
SiSoftware Sandra
ID
Host Name : t-tomad-t35
Domain : EUROPE
Computer
Model : Dell Precision WorkStation T3500
Serial Number : 6FQ****
Chassis : Dell Tower
Mainboard : Dell 09KPNV
Serial Number : ..CN7082*********
BIOS : Dell A11 04/20/2011
Total Memory : 12GB ECC DIMM DDR3
Processors
Processor : Intel(R) Xeon(R) CPU W3690 @ 3.47GHz (6C 3.6GHz, 2.66GHz IMC, 6x 256kB L2, 12MB L3)
Socket/Slot : FC LGA1366
Chipset
Memory Controller : Dell X58 I/O Hub 2x 3.19GHz (6.38GHz)
Memory Controller : Intel Server (Gulftown) Uncore 2x 3.19GHz (6.38GHz), 3x 4GB ECC DIMM DDR3 1.33GHz 192-bit
Memory Module(s)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT325U7BFR8A-H9 2GB ECC DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : Dell Computer DELL 2208WFP
(1680x1050, 22.0")
Monitor/Panel : Dell Computer DELL 2209WA
(1680x1050, 22.0")
Monitor/Panel : MJI marantz-AVR
(1920x1080, 91.0")
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Video Adapter : AMD Radeon HD 7800 Series (16CU 1024SP SM5.0 860MHz, 2GB DDR5 4.8GHz 256-bit, PCIe 3.00 x16)
Graphics Processor
OpenCL GP Processor : AMD Radeon HD 7800 Series (1024SP 16C 860MHz, 2GB DDR5 4.8GHz 256-bit)
Compute Shader Processor : AMD Radeon HD 7800 Series (1024SP 16C 860MHz, 2GB DDR5 4.8GHz 256-bit)
Storage Devices
SEAGATE ST3300657SS (300GB, SASCSI, SCSI-5, 3.5", 15015rpm) : 279GB (C:)
WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 20000rpm) : 932GB (D:)
WIBU - CodeMeter-Stick (41.2MB, USB1) : 39MB (F:)
Kingston DT 100 G2 (8GB, USB2) : 7GB (E:)
PLDS DVD+-RW DH-16ABS (RAID, DVD+-RW, CD-RW) : N/A (G:)
Logical Storage Devices
System Reserved : 350MB (NTFS)
Data (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Y9A0 (1TB, SATA600, 3.5", 20000rpm)
CODEMETER (F:) : 39MB (FAT32) @ WIBU - CodeMeter-Stick (41.2MB, USB1)
Removable Drive (E:) : 7GB (FAT32) @ Kingston DT 100 G2 (8GB, USB2)
Hard Disk (C:) : 279GB (NTFS) @ SEAGATE ST3300657SS (300GB, SASCSI, SCSI-5, 3.5", 15015rpm)
Optical Drive (G:) : N/A @ PLDS DVD+-RW DH-16ABS (RAID, DVD+-RW, CD-RW)
Peripherals
LPC Hub Controller 1 : Dell LPC Interface Controller
LPC Legacy Controller 1 : SMSC SCH5504-NS
Audio Device : Dell HD Audio Controller
Audio Device : Pine Technology Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller
Disk Controller : Dell SAS 6/iR Adapter RAID Controller
USB Controller 1 : Dell USB UHCI Controller #4
USB Controller 2 : Dell USB UHCI Controller #5
USB Controller 3 : Dell USB UHCI Controller #6
USB Controller 4 : Dell USB EHCI Controller #2
USB Controller 5 : Dell USB UHCI Controller #1
USB Controller 6 : Dell USB UHCI Controller #2
USB Controller 7 : Dell USB UHCI Controller #3
USB Controller 8 : Dell USB EHCI Controller #1
FireWire/1394 Controller 1 : TI TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Xerox WorkCentre 7545 PS (600x600, Duplex)
Sensors
Location : Microsoft Visual Studio Location Simulator Sensor (Location, Unknown)
Peripherals
Media Player : WIBU - CodeMeter-Stick (38.57MB)
Media Player : Kingston DT 100 G2 (7.45GB)
Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller (Ethernet, 1Gbps)
Operating System
Windows System : Microsoft Windows 8 Professional 6.02.9200
Platform Compliance : x64
Windows Experience Index
Current System : 6.1
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