This seems to be a common issue with Pro Tools of all versions with not many resolutions on the forum. I have occasionally had an issue of an ugly distortion appearing when I record enable a track. Up until this week it would be solved by exiting Pro Tools and rebooting the PC. This is no longer the case.
For the record I have a Digi003 Rack + and a Focusrite Octopre MKII.
I am running 10.3.10 now after upgrading from 10.3.9 to attempt to fix the issue. I will post the Sandra Report after this explanation.
The distortion appears with a few minutes of hitting record enable. I have tried the following to fix the issue.
1. Changing the clock setting from Internal to external. I have set the clock to the Octopre but the distortion still appears. Changing the clock does stop the distortion for a few minutes.
2. I have changed sample rates. Same result. Fixed for a few minutes then distortion returns.
3. I have changed the firewire card drivers to the legacy option. No change.
4. I have changed the firewire cable. No Change.
5. I changed the cable to the second Firewire port on the rack plus. No Change.
6. I have defragmented both hard drives. No change.
7. I upgraded from 10.3.9 to 10.3.10. No change.
8. I installed the latest Digi003 driver form the AVID website. No change.
9. I disabled the network card and rebooted the computer. No change.
10. I installed the latest Nvidia driver when I installed the video card about 6 months ago. I have not changed it since.
11. I disconnected and reconnected all the cables to the Digi003 interface. No change.
12. I started a new session with no plugins. No change.
13. I changed guitar cables. It's mainly guitar I've been trying to record.
Here is the Sandra Report.
SiSoftware Sandra
ID
Host Name : PT
Workgroup : WORKGROUP
Computer
Model : Dell Precision WorkStation T5400
Serial Number : J1V****
Chassis : Dell Tower
Mainboard : Dell 0RW203
Serial Number : ..CN1374*********
BIOS : Dell A09 05/23/2011
Total Memory : 12GB DDR2 FB-DIMM
Processors
Processor : Intel(R) Xeon(R) CPU X5460 @ 3.16GHz (4C 3.16GHz, 2x 6MB L2)
Processor : Intel(R) Xeon(R) CPU X5460 @ 3.16GHz (4C 3.16GHz, 2x 6MB L2)
Socket/Slot : FC-LGA6
Chipset
Memory Controller : Dell 5400A Chipset Memory Controller Hub 4x 333MHz (1.33GHz), 4x 1.5GB DDR2 FB-DIMM 666MHz 256-bit
Memory Module(s)
Memory Module : Nanya NT4GT72U4ND1BD-3C 2GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Nanya NT4GT72U4ND1BD-3C 2GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Samsung M395T5750EZ4-CE65 1GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Samsung M395T5750EZ4-CE65 1GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Video System
Monitor/Panel : Samsung S22B300
(1600x1200, 19.9")
Monitor/Panel : Samsung S22B300
(1600x1200, 19.9")
Video Adapter : NVIDIA GeForce 7300 GT (8PS3.0, 4VS3.0 351MHz, 256MB DDR3 666MHz 128-bit, PCIe 1.00 x16)
Video Adapter : NVIDIA GeForce 7300 GT (8PS3.0, 4VS3.0 351MHz, 256MB DDR3 666MHz 128-bit, PCIe 1.00 x16)
Graphics Processor
Storage Devices
HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache) : 466GB (C:)
Seagate ST3750525AS (750.2GB, SATA300/600, 3.5", 7200rpm) : 699GB (D:)
PLDS DVD+/-RW DH-16A6S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
Logical Storage Devices
System Reserved : 100MB (NTFS, 4kB) @ HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache)
Data (D:) : 699GB (NTFS, 4kB) @ Seagate ST3750525AS (750.2GB, SATA300/600, 3.5", 7200rpm)
Hard Disk (C:) : 466GB (NTFS, 4kB) @ HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache)
Optical Drive (E:) : N/A @ PLDS DVD+/-RW DH-16A6S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell 631xESB/6321ESB/3100 LPC Interface Controller
LPC Legacy Controller 1 : SMSC EMC2700LPC
Audio Device : Dell Enterprise Southbridge High Definition Audio
Audio Codec : Analog Devices AD1984HD sound chip
Audio Device : 6656 Universal Audio UAD-2 Quad
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : Dell 631xESB/6321ESB/3100 Ultra ATA Storage Controller
Disk Controller : Dell Enterprise Southbridge SATA cc=AHCI
USB Controller 1 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #1
USB Controller 2 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #2
USB Controller 3 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #3
USB Controller 4 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #4
USB Controller 5 : Dell 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 5X00/7X00/8X00 XMB Ch 21-0 SMBus
SMBus/i2c Controller 2 : Intel 5X00/7X00/8X00 XMB Ch 21-1 SMBus
SMBus/i2c Controller 3 : Intel 5X00/7X00/8X00 XMB Ch 21-0 SMBus
SMBus/i2c Controller 4 : Intel 5X00/7X00/8X00 XMB Ch 21-1 SMBus
SMBus/i2c Controller 5 : Intel 5X00/7X00/8X00 XMB Ch 22-0 SMBus
SMBus/i2c Controller 6 : Intel 5X00/7X00/8X00 XMB Ch 22-1 SMBus
SMBus/i2c Controller 7 : Intel 5X00/7X00/8X00 XMB Ch 22-0 SMBus
SMBus/i2c Controller 8 : Intel 5X00/7X00/8X00 XMB Ch 22-1 SMBus
SMBus/i2c Controller 9 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller (Ethernet, 1Gbps)
Operating System
Windows System : Microsoft Windows 7 Ultimate Media Center 6.01.7601 Service Pack 1
Platform Compliance : x64
Sorry for the length of the pos but I wanted to cover everything I could.
For the record I have a Digi003 Rack + and a Focusrite Octopre MKII.
I am running 10.3.10 now after upgrading from 10.3.9 to attempt to fix the issue. I will post the Sandra Report after this explanation.
The distortion appears with a few minutes of hitting record enable. I have tried the following to fix the issue.
1. Changing the clock setting from Internal to external. I have set the clock to the Octopre but the distortion still appears. Changing the clock does stop the distortion for a few minutes.
2. I have changed sample rates. Same result. Fixed for a few minutes then distortion returns.
3. I have changed the firewire card drivers to the legacy option. No change.
4. I have changed the firewire cable. No Change.
5. I changed the cable to the second Firewire port on the rack plus. No Change.
6. I have defragmented both hard drives. No change.
7. I upgraded from 10.3.9 to 10.3.10. No change.
8. I installed the latest Digi003 driver form the AVID website. No change.
9. I disabled the network card and rebooted the computer. No change.
10. I installed the latest Nvidia driver when I installed the video card about 6 months ago. I have not changed it since.
11. I disconnected and reconnected all the cables to the Digi003 interface. No change.
12. I started a new session with no plugins. No change.
13. I changed guitar cables. It's mainly guitar I've been trying to record.
Here is the Sandra Report.
SiSoftware Sandra
ID
Host Name : PT
Workgroup : WORKGROUP
Computer
Model : Dell Precision WorkStation T5400
Serial Number : J1V****
Chassis : Dell Tower
Mainboard : Dell 0RW203
Serial Number : ..CN1374*********
BIOS : Dell A09 05/23/2011
Total Memory : 12GB DDR2 FB-DIMM
Processors
Processor : Intel(R) Xeon(R) CPU X5460 @ 3.16GHz (4C 3.16GHz, 2x 6MB L2)
Processor : Intel(R) Xeon(R) CPU X5460 @ 3.16GHz (4C 3.16GHz, 2x 6MB L2)
Socket/Slot : FC-LGA6
Chipset
Memory Controller : Dell 5400A Chipset Memory Controller Hub 4x 333MHz (1.33GHz), 4x 1.5GB DDR2 FB-DIMM 666MHz 256-bit
Memory Module(s)
Memory Module : Nanya NT4GT72U4ND1BD-3C 2GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Nanya NT4GT72U4ND1BD-3C 2GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Samsung M395T5750EZ4-CE65 1GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Samsung M395T5750EZ4-CE65 1GB ECC DDR2 FB-DIMM PC2-5300FB DDR2-666 (5-5-5-15 3-20-5-3)
Video System
Monitor/Panel : Samsung S22B300
(1600x1200, 19.9")
Monitor/Panel : Samsung S22B300
(1600x1200, 19.9")
Video Adapter : NVIDIA GeForce 7300 GT (8PS3.0, 4VS3.0 351MHz, 256MB DDR3 666MHz 128-bit, PCIe 1.00 x16)
Video Adapter : NVIDIA GeForce 7300 GT (8PS3.0, 4VS3.0 351MHz, 256MB DDR3 666MHz 128-bit, PCIe 1.00 x16)
Graphics Processor
Storage Devices
HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache) : 466GB (C:)
Seagate ST3750525AS (750.2GB, SATA300/600, 3.5", 7200rpm) : 699GB (D:)
PLDS DVD+/-RW DH-16A6S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
Logical Storage Devices
System Reserved : 100MB (NTFS, 4kB) @ HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache)
Data (D:) : 699GB (NTFS, 4kB) @ Seagate ST3750525AS (750.2GB, SATA300/600, 3.5", 7200rpm)
Hard Disk (C:) : 466GB (NTFS, 4kB) @ HGST Hitachi HDS721050CLA660 (500.1GB, SATA300/600, 3.5", 7200rpm, 14MB Cache)
Optical Drive (E:) : N/A @ PLDS DVD+/-RW DH-16A6S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell 631xESB/6321ESB/3100 LPC Interface Controller
LPC Legacy Controller 1 : SMSC EMC2700LPC
Audio Device : Dell Enterprise Southbridge High Definition Audio
Audio Codec : Analog Devices AD1984HD sound chip
Audio Device : 6656 Universal Audio UAD-2 Quad
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : Dell 631xESB/6321ESB/3100 Ultra ATA Storage Controller
Disk Controller : Dell Enterprise Southbridge SATA cc=AHCI
USB Controller 1 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #1
USB Controller 2 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #2
USB Controller 3 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #3
USB Controller 4 : Dell 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #4
USB Controller 5 : Dell 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 5X00/7X00/8X00 XMB Ch 21-0 SMBus
SMBus/i2c Controller 2 : Intel 5X00/7X00/8X00 XMB Ch 21-1 SMBus
SMBus/i2c Controller 3 : Intel 5X00/7X00/8X00 XMB Ch 21-0 SMBus
SMBus/i2c Controller 4 : Intel 5X00/7X00/8X00 XMB Ch 21-1 SMBus
SMBus/i2c Controller 5 : Intel 5X00/7X00/8X00 XMB Ch 22-0 SMBus
SMBus/i2c Controller 6 : Intel 5X00/7X00/8X00 XMB Ch 22-1 SMBus
SMBus/i2c Controller 7 : Intel 5X00/7X00/8X00 XMB Ch 22-0 SMBus
SMBus/i2c Controller 8 : Intel 5X00/7X00/8X00 XMB Ch 22-1 SMBus
SMBus/i2c Controller 9 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller (Ethernet, 1Gbps)
Operating System
Windows System : Microsoft Windows 7 Ultimate Media Center 6.01.7601 Service Pack 1
Platform Compliance : x64
Sorry for the length of the pos but I wanted to cover everything I could.
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